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Contact information

Trade name: Chouchou

Phone number: 0793140497

Email: sarra.gimalova@gmail.com

Physical address: Route de Florissant 89B, 1206 , Switzerland

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Frequently asked questions

Every piece goes through multiple development stages before it is released from design refinement to comfort and wear testing. We take pride in making sure it feels as good as it looks.

And yes, while we don’t officially recommend throwing it off an eighth-floor building… let’s just say it survives real life very well.

We choose solid 18-karat gold because it offers the richness, strength, and longevity fine jewelry deserves.

While many luxury brands work in 14k or lower, we design for permanence, pieces meant to last a lifetime and be passed down.

Because every piece is handmade specifically for you, we operate on a two-week production timeline.

Please allow up to two weeks for crafting, followed by shipping time, depending on your location. Good things aren’t rushed.

As each piece is made to order, we do not operate with a standard return policy.

However, we understand that fine jewelry is a meaningful investment. If you have questions before purchasing, we are more than happy to guide you through materials, sizing, and styling to ensure you feel completely confident.

First of all, excellent taste!!

Honestly, you can’t go very wrong, but if you’d like guidance, we’re happy to help you choose based on her style (or her Instagram). We want you to look thoughtful.

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